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Orthopedic Doctors & Surgeons in Chapin, SC

Innovative, patient-oriented care

At Palmetto Bone & Joint, we have one primary mission: to get you moving faster, better, and more confidently than ever before. To that end, transparency is vital. We provide all the information you could need before your upcoming appointment here, including registration, insurance information, and details on your rights as patients. Find what you need below. If you can’t find the answer to your question, call us today at (803) 941-8095 or contact us online!

Additional Resources

At Palmetto Bone & Joint, patient medical records are kept strictly confidential. Before we can release any records, patients must sign an authorization form. If you are scheduled for a diagnostic test, please request your X-rays with at least a 24-hour notice.

We recognize that your time is valuable. Appointments and surgeries are scheduled promptly. Patients are seen by appointment only, except in cases of an emergency. Please call as far in advance as possible to make an appointment. If you cannot keep an appointment, please notify our office at least 24 hours in advance of your scheduled appointment time.

New patients are required to register before their first appointment by calling our receptionist. Be prepared to provide insurance and demographic information during the registration process. If you are a returning patient, please notify the receptionist of any changes in name, address, telephone number, or insurance coverage.


Download the Chapin Orthopedic Surgery Center Outpatient Total Joint Program to guide and prepare you for joint replacement surgery.


We accept most insurance plans, including Medicaid. We are happy to help you with claims filing. We commonly accept payment assistance from:

  • Aetna
  • BlueCross/BlueShield
  • Carolina Care Plan
  • Cigna
  • United Healthcare
  • Medicare
  • Medcost
  • Premier
  • Planned Administrators
  • Some Medicare Advantage Plans

If you don’t see your insurance plan listed here, or would like to discuss other payment options, please call us today at (803) 941-8095.

When you get emergency care, or when you’re treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing. Know your rights! Download the packet below to learn more.


It is important to keep your body strong and flexible both before and after your joint replacement surgery. Download the Total Hip and Knee Replacement Surgery Exercises to help speed up recovery and rehabilitation.



To conveniently pay your bill online, simply enter the account number found on your bill and proceed to our secure PayPal checkout.

Account Number

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