Orthopedic Doctors & Surgeons in Chapin, SCInnovative, patient-oriented care
At Palmetto Bone & Joint, we have one primary mission: to get you moving faster, better, and more confidently than ever before. To that end, transparency is vital. We provide all the information you could need before your upcoming appointment here, including registration, insurance information, and details on your rights as patients. Find what you need below. If you can’t find the answer to your question, call us today at (803) 941-8095 or contact us online!
At Palmetto Bone & Joint, patient medical records are kept strictly confidential. Before we can release any records, patients must sign an authorization form. If you are scheduled for a diagnostic test, please request your X-rays with at least a 24-hour notice.
We recognize that your time is valuable. Appointments and surgeries are scheduled promptly. Patients are seen by appointment only, except in cases of an emergency. Please call as far in advance as possible to make an appointment. If you cannot keep an appointment, please notify our office at least 24 hours in advance of your scheduled appointment time.
New patients are required to register before their first appointment by calling our receptionist. Be prepared to provide insurance and demographic information during the registration process. If you are a returning patient, please notify the receptionist of any changes in name, address, telephone number, or insurance coverage.
We accept most insurance plans, including Medicaid. We are happy to help you with claims filing. We commonly accept payment assistance from:
- Carolina Care Plan
- United Healthcare
- Planned Administrators
- Some Medicare Advantage Plans
If you don’t see your insurance plan listed here, or would like to discuss other payment options, please call us today at (803) 941-8095.
To conveniently pay your bill online, simply enter the account number found on your bill and proceed to our secure PayPal checkout.